Pros:Comfortable seats (I bought an upgrade, and I could exit my row without my seatmates getting up. The crew responded to my medically based need for more water.
Cons:Copa does not routinely provide enough water or other fluids to passengers on those long international flights. Our gate in Panama City was located in a very hot area where the late afternoon sun was flooding all the seats. It was sealed off with a rope, and if you exited the area, you had to go back in through security. Also, you were not allowed to bring water or any other drinks into the secured area. So, if you needed to use the toilet or drink anything, you had to exit the area, go back through a TSA type line each time. I approached the lady at the counter and told her that I needed to bring my own water for a medical condition. She told me that they would give me my own bottle of water on the flight, and when I boarded I reminded her, and they did give me a 32-oz bottle, which I consumed throughout the 7+ hour flight. So, the boarding process was awful, but once on board, it was fine.