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One location in Downtown
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Reviews
2.0 Poor
Oct 2022
2.0 Poor
Dec 2020
Pros:
The car was comfortable .Cons:
The pickup was an absolute nightmare at dc location. Not enough people working, huge lines, line waits, they didn’t have enough cars. They also marked my tank as being full when it was not. I was also charged an additional $20 for some unexplainable reason that I have to now spend time looking into. Never again.9.2 Wonderful
Jul 2020
Cons:
The dropping off of the car was a little frustrating.10.0 Wonderful
Jun 2020
Pros:
Friendly staff, very quick pickup and easy drop off. Car was modern, very clean and comfortable and good on gas.Cons:
Due to social distancing we had to wait outside (it's a small storefront office) but fortunately there was shade.3.6 Poor
Sep 2019
Cons:
I was supposed to have an upgrade and didn't. They gave me the worst car EVER. This one was clean... I rented from Budget a few weeks ago and the car was so filthy, there were empty takeout containers and plastic silverware and broken potato chips between the seats!!!8.0 Very good
Sep 2019
Pros:
The staff at pickup and drop off were efficient and friendly.Cons:
The car I received had only a quarter tank of gas (after arranging for pre-paying got gas and being in downtown DC this surprised me) and the drivers side rear tire had just over 20 PSI while the other three tires had nearly 40. This was a dangerous condition to receive a vehicle in.One location in Downtown
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Reviews
2.0 Poor
Oct 2023
10.0 Wonderful
Feb 2021
Cons:
Great service! Friendly staff! Gave me a free upgrade since there was going to be a snow storm and they wanted me to stay safe!2.0 Poor
Dec 2020
Pros:
I had to wait an hour outside after arriving on time for my pickup. Once I was inside the agent was awful: rude, unaccommodating, eager to stick me with a pickup truck. What is the point of reserving a particular kind of car if I'm just given what's available after the small car I needed and requested is nowhere to be found, nor, as I was told, is a particular kind of car even guaranteed? I drove the SUV I was given as little as possible while I had it because it was nearly impossible to park it in the city.Cons:
Customer service, wait time, availability, respecting the reservation that i had made.2.0 Poor
Dec 2020
Pros:
Horrible service... additional charges for no obvious reasons. WTH!!!Cons:
Charge what they said10.0 Wonderful
Nov 2020
Pros:
Great staff10.0 Wonderful
Jul 2020
Pros:
Friendly staff, explained everything clearly, not rushed, car pick-up and drop-off went smoothly -- great rental experience!One location in Downtown
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Reviews
8.0 Very good
May 2021
Pros:
Staff was friendly and car was really clean.Cons:
The location is not where it says it is so I had to look around for it. Gotta update the address.10.0 Wonderful
Dec 2020
Pros:
Great car - thank you! Friendly representatives too!8.0 Very good
Aug 2020
Pros:
Staff was quickCons:
Was looking for an EZ-pass8.0 Very good
May 2020
Pros:
staff was efficient and friendly - perfectCons:
the car was broken, or not? the display showed a wrong number in the amount of oil left in the car. teach your employee about that and keep it up to date or inform rentor before renting10.0 Wonderful
May 2020
Pros:
Staff was excellent!!!Cons:
Better appointment times10.0 Wonderful
Oct 2019
Pros:
Staff was friendly and helpful, pick-up and drop-off were efficient, brand new car in perfect condition.One location in Downtown
Filters
Reviews
2.0 Poor
Oct 2022
One location in Downtown
Filters
Reviews
2.0 Poor
Mar 2024
2.0 Poor
Dec 2021
2.0 Poor
Dec 2021
8.0 Very good
Oct 2019
Pros:
Staff is super friendly and easy,. Even though a small operation, kiosk in a hotel, it’s a nice touch to post his number on the counter while down dealing with other customers in the garage. I was able to call him and knowing someone is coming.Cons:
The location did not have the class of car I reserved, ended up I have to pay to upgrade, this is not good for hertz the company, I will think twice when I reserve from hertz.10.0 Wonderful
Sep 2018
Pros:
Mr. Gus Greer Jr. was very kind an supportive, with me, regarding my complaint for extra charge of 85 US dollars/day for the built in GPS2.0 Poor
Sep 2018
Pros:
NothingCons:
You told me it was hertz and then I went to hertz and they said it was for advantage. Advantage is 10 minute drive from dca, which I didn’t have time for or means of getting there. I was forced to then purchase a hertz car for triple the price and was incredible frustrated and upset. I didn’t get my money back from advantage and don’t plan to ever use this service again.One location in Downtown
One location in Downtown
One location in Downtown
3 locations in Downtown
One location in Downtown
Yes. Based on our information, BUDGET in Dupont Circle is the cheapest car rental location in Washington, D.C.. It is located at 1908 L Street Northwest.
Based on ratings and reviews from real users on KAYAK, the best car rental company in Downtown is ADVANCE (0.0, 0 reviews).
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