Very disorganised check-in and boarding. We won't fly with them again
Very disorganised check-in and boarding. We won't fly with them again
This aircraft is not up to standard - old Airbus with terrible chairs and entertainment system for business class!
Nothing really was great as such. Seen other no name airlines perform better.
Movie selection was ok, but could be better. Would like to see greater selection of newer movies.
the worst experience we had. they put connection label to our luggages with mistake and we had to wait for 5 hours to pick them up
The flight was very dirty and the food was very bad
First class payment but wife’s seat broken, would recline but not lay flat. On previous flight, delays and ground crew malfunctions connecting jetway made us miss flight to Houston. I asked twice for a cart to assist us getting across the massive Istanbul Airport, but was denied. We are both over 70.
Traveling is Okay, but staying in Istanbul, specially Wi-Fi in airport terrible.
Process for on line checking needs a lot of improvement. Very frustrating.
Flight attendants were harsh, food could be better, took way too long to pick up food trays, were stuck with the crying babies the entire to and from trip. Restrictions of 8 kg for cabin luggage is ridiculous that’s barely 2 pairs of pants, shirts, shoes. There shouldn’t be any restrictions on the carry on luggage size except the checked in luggage. Attendants don’t even help with putting luggage in cabin space. Attendant picked up food tray and spilled cherry juice all over my husband and has the nerve to come back to ask why he hadn’t changed his clothes.