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3 locations in Chicago
Filters
Reviews
10.0 Wonderful
Apr 2024
10.0 Wonderful
Jan 2024
10.0 Wonderful
Dec 2023
10.0 Wonderful
Dec 2023
10.0 Wonderful
Nov 2023
10.0 Wonderful
Nov 2023
19 locations in Chicago
Locations in Chicago
Filters
Reviews
10.0 Wonderful
May 2024
10.0 Wonderful
May 2024
2.0 Poor
Apr 2024
10.0 Wonderful
Mar 2024
10.0 Wonderful
Feb 2024
8.0 Very good
Feb 2024
3 locations in Chicago
Filters
Reviews
10.0 Wonderful
Jan 2024
10.0 Wonderful
Jan 2024
8.0 Very good
Dec 2023
10.0 Wonderful
Nov 2023
2.0 Poor
Nov 2022
10.0 Wonderful
Nov 2022
10 locations in Chicago
Locations in Chicago
Filters
Reviews
2.0 Poor
Jan 2024
8.0 Very good
Jan 2024
10.0 Wonderful
Jan 2024
2.0 Poor
Dec 2023
8.0 Very good
Dec 2023
2.0 Poor
Oct 2023
7 locations in Chicago
Filters
Reviews
4.0 Mediocre
May 2024
2.0 Poor
Apr 2024
10.0 Wonderful
Apr 2024
10.0 Wonderful
Feb 2024
2.0 Poor
Feb 2024
8.0 Very good
Jan 2024
3 locations in Chicago
Filters
Reviews
8.0 Very good
Jan 2024
10.0 Wonderful
Oct 2023
4.0 Mediocre
Oct 2023
2.0 Poor
Sep 2023
4.0 Mediocre
Jun 2023
10.0 Wonderful
Jun 2021
3 locations in Chicago
Filters
Reviews
2.0 Poor
Feb 2024
1.9 Poor
Jul 2021
10.0 Wonderful
May 2021
Cons:
Had to wait at the car rental counter, the line was long.2.0 Poor
May 2021
Pros:
Nothing, customer service representatives were rude and completely unhelpful. Stand in line for over 30 minutes only to learn there are no cars available for pick-up.Cons:
Do not accept reservations, if you do not have cars available to pick-up.2.0 Poor
May 2021
Pros:
nothingCons:
I waited on line for a half hour. when I got to the front, the guy told me they had no cars, and I would have to wait 1-2 hours. Another customer told me they were waiting 3 hours. I went to Budget and got a car right away.2.0 Poor
May 2021
Pros:
There were no cars. Waited 20 mon in a line 50 people long. When asked agent where line ended they didnt tell us there were no carsCons:
Honesty.3 locations in Chicago
Filters
Reviews
10.0 Wonderful
Jan 2024
2.0 Poor
Jan 2021
Cons:
National didn't have my SUV available nor would they rent a car to me since I was local and not a distant traveler and booked on the same day. Why did they give the option on the website that a car was available? Wasted my time on Christmas day.6.0 Okay
Dec 2020
Pros:
The staff was happy to see and serve me. Good customer service.Cons:
Even though I called ahead, there were no full-sized trucks on the lot when I arrived. They had to get one from some auxiliary lot and drive it in for me. The truck they grabbed had not been properly cleaned - filthy steering wheels and side windows so dirty that I could not see the side mirrors. National made up for this by giving me a free day of rent (refund), and a deep apology from the management. So I will try them again next time.9.6 Wonderful
Nov 2020
Pros:
Staff was great, car selection was great (plus free upgrade). Drop off was very easyCons:
The pick up location garage is a little tight to navigate getting out10.0 Wonderful
May 2020
Pros:
Exceptional Experience.9.6 Wonderful
May 2020
Pros:
Friendly staff...Cons:
Cup holders and little cubby wasnt clean. Stick with spilled something.