Good staff, good intent, decent entertainment. More seat space would always be of benefit
Good staff, good intent, decent entertainment. More seat space would always be of benefit
For a short flight, Qatar Airways offers very good onboard service.
It was a long flight but overall a good one. The one thing that I would comment on is that there is a real problem with disposable plastic products when it comes to the meal service. It would be great for Qatar Airways to find ways to make its meal service more circular and reduce the immense amount of waste.
I found it weird that the quality of the flight different from Australia to Doha than the Doha to Berlin leg. The quality of the toiletries pack (was in a box from Australia) and then a proper bag from Doha. The biggest variation was the inflight entertainment, which had a significantly shorter amount of content compared to the Doha flight. My QSuite seat was also broken and did not recline all the way flat. Wasn’t the best and I wouldn’t be happy if I’d paid cash for the flight.
Very very poor service. Authorities must take action against this airline immediately. Total failure to follow the rules and regulations of an international airline
Only negative was dostancevto transfer in Doha with no big golf carts to help us. Walked over 2 miles.
Qatar is the worst airline experience I had in a long time traveling business class, I believe the hype is all paid for by bloggers.
The flight was quite comfortable for a 12 hour flight! Food was excellent. The service was good, the entertainment was fine. All in all, one of the better long-haul flights I’ve experienced.
Good and comfortable flight Helpful crew Decent food and drinks
Qatar said few times that the luggage will be at the final destination but they were wrong. Please check where your port of entry is at the destination. This is where the luggage would be. The food was terrible.
for the very long way the flight has to be more confortable it was very dirty the wc was not clean
In general terms the service was excellent. I would ask that they add more content in Spanish to the catalog of movies, series and music.
Great ground-check in crew. Pleasant flight attendant crew. Very short flight
I paid for reserved seats but didn't got them at all
Multiple errors by Turkish airlines and Istanbul Airport kept us from making flight. Stuck in Istanbul!
My mother got sick and dying and i have to change my flight and they charged me $2260 that is redisclose.
Process for on line checking needs a lot of improvement. Very frustrating.
M pretty much done with kayak and all other booking webs and apps. Scams all around my long trip.. Losing hundreds of $$ in extra charges and delays. Done with Turkish airline too. I will never use Kayak again for any of my bookings in the future!
Very cheesy food in both options - had to pass. Boarding with open doors (winter)
I found it okay. Did not think the food was that great. And the service could have been better. Seat was a little cramped. Delay getting to Istanbul made me rush all the way across the airport to get to the connection. This was a not good experience.
Boarding was a nightmare. Still the B773s don’t have WIFI and are a something from the 90s in terms of comfort.
On time, smooth flight… very old and run down aircraft
Despite paying business class, the angle seat was uncomfortable. The crew was just ok. The baggage checkin was a mess at JNB.
I had 1:50 hrs to change planes in Cairo and my suitcase was delayed from Cairo to Casablanca. I was one of several passengers that faced this issue coming from various locations into Cairo and onwards to Casablanca, with a transit time of two hours or less. (I was told 16 suitcases were delayed). The transit time of 1:50 hrs is obviously not enough for EgyptAir to transfer baggage, why sell tickets with such short transfer time if they can't handle it? Moreover, they would not reimburse me for expenses I incurred because of delayed luggage. I will not be taking EgyptAir again.
The seats were broken, crew didn’t really care about service, boarding was not priority for business class, my bags arrived last
Comfortable flight, departed and landed on time, crew were polite and courteous. The food was really good considering it was an aeroplane meal. I would travel on Egypt Air, again
The bathroms were disgusting by the end of the fight.
The crew in Business class for me departure and return were very pushy and rude. They would place the food in front of you and majority of the time remove your meal and toss it without asking if you were done. At one point on the return flight one of them crew members completely missed my sister and when I told another crew member who told that person in their language, she got an attitude and didn't offer her some of the other options they had like yogurt. They need to also take into account that not everyone can eat nuts and that shouldn't be on everyone's plate. Also the plane is dirty! I had to thoroughly wipe down every inch of my area and it was just nasty. The reclining seat struggled to fully extend. For the amount of money I paid for business class I expected better.
Greater clarity in organizing line-ups for the various boarding groups would have made it easier for all. Due to the many children, the announcements could not be heard clearly enough, so a simplicity in organization would have helped.
I had a great experience with EGYPTAIR. They offered me to check in my handbag which made it very easy since I use a cane. Thank you to EGYPTAIR crew for making sure everyone is receiving the right services.
Nairobi (undefined)Kenya
Casablanca (CMN)Morocco