My only issue was my meal was inedible except for the sides.
My only issue was my meal was inedible except for the sides.
Old cabine without flat bed in business for a 12 hour flight is not acceptable
Generally good. The crew is excellent. The food could be better.
They wanted to close counter although they did not provide the wheelchair requested which ended by going alone to transit security and lost long time and they did not want to wait .
Good aorcraft 777 but Worst food ever Breakfast was a bû’with matonnaise… Staff was nice but invisible most of the flight
Business class in the second leg - CDG-EVN was a disaster.
Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.
No bording was given for next trip on same carrier, food was very moderate.
We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came
Je n'ai pas pû incliner mon siège et une des hôtesses ne comprenait pas ce que je disais. Je devais parler fort
Boarding was terrible. My wife uses a wheel chair and she was in an incredibly hot closed metal cargo box for close to 20 minutes before getting on board
Energetic crew - flight full of swiftied going to Taylor's opening show in Paris! Long lines for bathroom made out kind of suck though
It started with multiple delays, cancellations, re booking, 5 hour lay over and finally on a plane from Chicago to Pittsburgh. Gates, times, etc were changed multiply times. Once on the plane, staff was fine, but built in tv did not work and could not even turn it off. Light at eye level the entire trip, so sleeping was near impossible. No snacks or drinks given.
I like the non stop flight to Lagos. The cabin crew were great, the food was alright and the ride was smooth. The downside is there wasn’t wifi connection from Lagos to Washington as stated. The 11hrs flight, became boring at times because of no wifi.
Terrible. 2 hour delay. Sat on the tarmac. Missed my connecting flight. Had to ARGUE with Customer service to get a hotel and food. Terrible experience with my loyal carrier
Nice flight, nice crew but no cookie or napkin with my seltzer.
Trip was smooth bumpy from the wind but no issues at all the crew attendant was very pleasant and had great customer service
The flight was canceled. Got rebooked to Chicago and when we arrived our luggage where to there. They were going to our original destination the day after. They would not deliver them to our house. We had to go pick them up.
EWR terminal C United Club is great. Flight and everything else mediocre
Good. The wife was not working but then it got resolved.
The Air Canada agent was very helpful helping with my luggage and cat carrier when I went there instead of United.
Lost my bag. My first ever flight with them that they forced me to gate check my bag on, due to them having a 30 year old plane with small carry on bins, and they lost my bag. Never again.
Glasses of water very small, no any snack and at the second time that the air attendant serve water or juice, she ignored us, only some passengers had something to drink.😕
In flight wifi that I paid for was very slow and at times didn't work at all.
The Airbus ride was noticeably different in a positive sense. Beats the 737 in leg room, which is important for my height.
Nothing can please you when you leave with five hours delay and boarding the airplane twice.
It took 5 hour to get a crew to D Ice the plan. We had to sit on the runway for 5 hrs. in Calgary. It snows most of the winter. No proactive plan. In addition, after 3 calls to customer service they couldn't figure out how to have my wife and myself sit together on her birthday weekend. Everybody kept passing the buck. No decision from customer service, luggage drop off or check in team. The experience was a complete mess! I don't think we'll ever fly on this airline again.
Food offerings need to be more plentiful and beverages need to be more healthy.
I used to fly aeromexico yvr to sjo c.rica. they charged me extra $450 can when they messed up my flight as stuck in mex city . Their plane broke down 5 hrs delaying flights . I decided next time ,as this time air Canada to c.rica vacation . I rate my trip as excellent overall. I only wish there was an option to pay for meals on booking the trip. 4 or 5 hours long time no food only drinks free. Therefore please give option for a better meal like I'm used to . I am going to flair Canada 100% next trip . Thanks geaciss David Allan of Langley bc . .
More leg room for the seats! Boarding was delayed so everyone had to stand around in the busy terminal, no where to sit. The crew did their best.